Testing the Swoopymobile way
Once products reach our Head Office our experienced technicians carry out a second testing process to inspect and test every device by hand and with testing tools. All products sold though Swoopymobile follow a stringent 41 point quality control testing process for functionality. We take our quality control seriously and don't take any shortcuts. You might be worried about using a previously owned or refurbished handset but only the best products make it to the Swoopymobile store. We kindly reject many products if they don't meet our strict criteria.
Service and Support - Our customers luv us and we luv you too!
Some customers may have some reservations when purchasing pre-owned devices, for this reason, we have gone the extra mile to ensure you are completely happy with your purchase. We are in communication with you every step of the way and here for you even after you receive your purchase.
All devices are covered by our 12-month warranty and you have access to our 5 Day Customer Service Support team.
Need some help setting up your device? We offer 6 day Customer Support to get you up and running once you’ve received your device.
Smart people buy refurbished smartphones from Swoopymobile
We have worked hard to look for gems, choosing a refurbished handset from Swoopymobile will save you money with awesome discounts without compromising on quality. Every device at Swoopymobile undergoes a stringent 72-point testing, inspection and grading process to ensure consistent quality. Not to mention, how each device contributes to reducing electronic waste!
Count on Swoopymobile to give you peace of mind
We stand behind our products by offering a 14-Day Satisfaction Guarantee. If at any time within the 14-day period you are not satisfied with your purchase, please contact us to arrange an exchange or refund. What’s more, all of our devices are 100% fully functional and are supported by a 12-month warranty. During the warranty period should a fault or failure occur with the product, simply request to exchange with another handset or receive a free repair – with no additional charges.
